ATC Training Services is dedicated to providing a supportive learning environment that fosters growth, skill development, and career advancement for students in high-risk industries.

• Code of Conduct: Students are expected to conduct themselves professionally and respectfully, following all instructions provided by instructors and adhering to safety protocols.
• Attendance and Punctuality: Students are required to attend all scheduled session sand arrive on time. Absences may impact course completion and certification.
• Assessment and Certification: Courses include assessments designed to verify competence. Students must complete assessments successfully to receive certification.Should a student require additional support or face difficulties, they are encouraged to discuss this with their instructor.
• Student Support: ATC Training Services offers additional support services for students requiring assistance, including language, literacy, or numeracy support.
• Complaints and Appeals: Students may submit complaints or appeal assessmentdecisions if they feel they have not been treated fairly. Complaints and appeals are handled in accordance with our fair treatment and equal opportunity policies.

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